Privacy Policy

This Privacy Policy describes how your information is collected, used, and shared when you visit ReFocus ( (the “Site”).

What information do we collect?

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

If you choose to contact us using our electronic web form, we will collect additional personal information, your full name, email address, telephone and any additonal information you provide in the message.

We collect Device Information using the following technologies:

– “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit
– “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
– “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

How do you collect Personal Information?

We only collection the Personal Information you provide to resolve your enquiry. On occassion, the information you provide may be shared with partner agencies and third-party organisation where necessary.

How do we use your device information?

We use the Device Information that we collect (in particular, your IP address) to improve and optimise our Site (for example, by generating analytics about how our users browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

Sharing your Device Information

We use Google Analytics to help understand how our users use the Site — you can read more about how Google uses your Personal Information here: You can also opt-out of Google Analytics here:

Do not track

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

Your rights

If you are a European resident, you have the right to access the Personal Information we hold about you, we respect your right to ask that your Personal Information be corrected, updated, or deleted wherever necessary. If you would like to exercise this right, please contact us through the contact information below.

Data retention

When you contact us through the Site, we retain your Personal Information for up to 12 months, unless you specifically ask us to delete it before then.


We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Young persons

The Site is not intended for individuals under the age of 16 years.

Contact us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at or by mail using the details provided below:

ReFocus Limited, 6 Knox Road, Wellingborough, NN8 1HW, United Kingdom
Privacy Preferences
When you visit our website, it may store information through your browser from specific services, usually in form of cookies. Here you can change your privacy preferences. Please note that blocking some types of cookies may impact your experience on our website and the services we offer.